Contact Us
Need help with your order, shipping, product information, returns, or payment? Our Customer Care Team is here to support you before and after your purchase.
Live Chat Support
For faster assistance, click the chat icon at the bottom-right corner of our website.
Live chat availability may vary depending on support hours.
Email Support
For all customer service inquiries, please contact us by email.
dyeye@gmail.comMost email inquiries are answered within 24 business hours.
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Weekend and holiday inquiries will be answered on the next business day.
Need Immediate Assistance?
Our Live Chat Support is available directly on our website through Tawk.to. Click the chat icon in the bottom-right corner to start a conversation with our support team.
How Can We Help?
Quick Help Links
You may find quick answers before contacting us.
Send Us a Message
If live chat is unavailable, please fill out the form below or email us directly. Our support team will get back to you as soon as possible.